An Innovative Way!

A Perfect Driving Force Solution For Your Business!

Aus Customer Retention Program is designed to help businesses just like yours to maintain and also grow your return customer rate.

Research by HBS has shown that by increasing customer retention by just 5 percent can lead to an increase in profit by 25 to 35 percent. That is serious growth not to be missed out on!

The research studies clearly showed that by focusing on retention and keeping customers engaged can add significant revenue to your business.

Think Unique!

Think Simple!

Think AusCRP!

Your Customer Interaction Starts With A Great Solution!

The AusAutomotive’s Customer Retention Program is the newest and easiest way to stay in touch with your customers.

We will help brand your business by creating a Dynamic Virtual mobile app, custom tailored for your business.

We will send your customers a ‘Thank You / Pick up” note for choosing your business as well as “Car Service Reminders” via SMS to help facilitate them to take action and book their next car service via phone or online.

These messages contain your business details and URL and will assist your clients to take action and place your customized app on their home screen.


More than likely a lot of your return business is reliant on either a service sticker on your customer’s windscreen or a reminder letter sent via Australia Post.

As you know, most of your customers don’t pay enough attention to their car’s service stickers nor do they take immediate action when they receive your reminder letter.

Over all, on average, they are bringing their cars in for service about every 9-10 months instead of every 6 months. You could be missing out on one service per customer every 18 months.

Our automated system will prompt your customer to take immediate action upon opening our message, using your customized app.

Your online booking is available to them 24/7.

No Customer Retention Program in place

  • Less than 5% of your customers will bring their car in for service, on time.
  • On average your clients return their cars for service about every 9 – 10 months instead of every 6 months.
  • This simply means, you are missing one service per client every 18 months.

Customer Reminder via Letter

  • Cost of Paper, Printing, Stamps, Envelopes + Time (To customise, print, fold, send) $4 Per Car Service
  • There is no instant Call For Action
  • Over 95% of letters gets open after business hours
  • Only 8% Return

Customer Reminder via Email

  • Over 90% of email / newsletters sent via email end up in the Junk folder.
  • Only 20% of people open every email they receive
  • Less than 10% (of those opened) will take action.

Aus Customer Retention Program

  • Brand Your Business (Use your Business Name as SMS sender + Place your Dynamic Virtual App on all your clients smart phones)
  • 100% of mobile phones are compatible with the sms system.
  • 99.9% of people open every sms they receive
  • 90% of Adults own a mobile phone
  • 64% of mobile owners use a smartphone ( iPhone, Android + Windows)
  • 99.9% of smartphone users are in the habit of using apps
  • Each of your customers will receive a customised Thank you / Pick up” sms after each service
  • Each of your customers will receive a customised “Service Reminder” sms when their service is due. This sms includes your phone number (call to book) and a link to your Dynamic Virtual mobile app to book online.
  • As an active member you will get a tailored Dynamic Virtual mobile app for your business
  • A Dynamic Virtual mobile app will brand your business to your customers
  • Your Dynamic Virtual Mobile App can be shared by your clients
  • A Dynamic Virtual mobile app is easier to install without accessing GooglePlay or Apple AppStore
  • A Dynamic Virtual mobile app is 100% compatible with all platforms (Android, iOS + Windows)
  • Any changes to your Dynamic Virtual App are automatically updated on all your customers devices.
  • AusAutomotive’s Customer Retention Program will prompt your customers to book their next service on time.

Self Managed

  • $299 Setup Fee (Includes database setup, Dynamic Virtual Mobile App , Online Point of contact)
  • $55 Per month (includes 100 Car Service Thank you or Pickup and Reminders SMS)
  • Additional SMS Package (includes 20 Car Service Thank you or Pickup and Reminder SMS) for only $11

AusCRP Managed

  • $299 Setup Fee (Includes database setup, Dynamic Virtual Mobile App , Online Point of contact)
  • $5 Per Car Minimum 20 cars Per Month (We will do it for you!)

Simply join our program and we will take care of the rest for you.

What are you waiting for?